Guide to Benchmarking Healthcare
This guide offers a detailed look at each step in the benchmarking process and provides practical information to accomplish your goals. With a complete explanation of the 4 phases and 12 steps of a benchmarking venture, this book serves as a reference and supplies checklists highlighting actions to be taken during each stage. Four detailed examples provide different perspectives of benchmarking projects.If the trend has shown improvement, what actions led to these improvements? ac May we ... How frequently do you hold managerial staff meetings in the BB? All- hands ... What frequency of formal communications do you maintain with users?
| Title | : | Guide to Benchmarking Healthcare |
| Author | : | Arthur G. Tweet, Karol Gavin-Marciano |
| Publisher | : | Productivity Press - 1998-01-22 |
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